Problems with the Billable Hour
February 25, 2009Many young attorneys find themselves in a never ending sweatshop of document review, receiving a trite $30 an hour to do work that a client is paying the firm over a $100 an hour for. This results in a great profit margin for both the legal recruiting firm that hires the contract attorneys and the law firm billing out their work to the client. They both play as the ultimate middle man. The law firm pays the recruiting firm and the recruiting firm pays the attorneys. Meanwhile, the recruiting firm is charging extra to the law firm and the law firm is charging extra to the client. Big profits for all except the contract attorney making $30 an hour with no benefits and an insurmountable level of student loan debt.

A far more troubling problem is that most of the attorneys doing the document review often wonder if their services are even necessary. Thus, brings up the issue of sales and its role in the legal industry. If the ultimate goal is profits and margin, then there are some scary ways to accomplish that, as Brian Baxter of The American Lawyer points out in his article, The Fine Art of Overbilling. A client may not need a service, but perhaps the right partner can convince them otherwise. Just like the mechanic that successfully adds a whole host of unnecessary and often expensive services to every oil change customer that walks through the door.
There is an inherint conflict of interest for an attorney that could do more work, but can provide excellent legal services without it. Is being over prepared unethical when there is a cost involved? If a partner asks you to do work a secretary can easily handle and charges the client, isn’t that over billing? If you question the value of your work and the hours you are billing for it, think about the client paying the bill and you’ll have a better chance of finding the elusive balance between being prepared and being efficient.
Bruce MacEwen does a great job of explaining
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